Example workspace
Browser-local records
Example workspace · Saved in this browserSample records. No provider connection or external submission.Updated

Operations Dashboard

Active Claims
312
↑ 9% vs last week
On-Time SLA
97.2%
↑ 1.4%
Avg. Turnaround
3.6h
↓ 42 min
Auth Approval Rate
94.8%
↑ 2.1%
Error / Rework
0.9%
↓ 0.3%
Claim / Auth ID Payer / Client Process Type Priority Status SLA Due Assignee

Submit New Claim / Authorization Batch

Demo: filenames only; no file uploaded.

Choose files or drop them here to record their names.

    Claims & Authorization Board

    CLM-88421 · Medical Claim Processing

    National Employer Group · High Priority · SLA Due Today 15:30 · Assignee: Rachel Thompson

    Batch Details

    Volume
    180 claims
    Processed
    142 / 180
    Assignee
    Rachel Thompson
    Created
    Today 08:47
    Instructions
    Validate CPT/HCPCS against diagnosis. Flag lines > $8,000 or missing pre-auth. Return clean 837-ready data.

    Processed Claim Line Items (sample of 32)

    Claim # Member ID CPT / Procedure Billed Amt Status

    Activity Timeline

    • Today 08:47
      Batch received & auto-routed
    • Today 08:51
      Assigned to Rachel Thompson
    • Today 10:15
      142 of 180 claims processed
    • Today 11:40
      4 claims flagged for missing auth
    • Today 13:05
      3 coding questions raised
    • Now
      In progress – 79% complete

    Client portal example

    Example client view of records saved in this browser. This is not an authenticated customer portal and does not upload, process or transmit files.
    Open Items
    47
    Completed (30d)
    1,128
    On-Time %
    97.6%
    Avg Turnaround
    3.4h
    Reference Type Submitted Status ETA / Completed Action

    Recent Activity

    • AUTH-3384 approved – Eligibility confirmed for member MBR-440291Today 11:12
    • Document request sent for AUTH-3391 – clinical notes requiredToday 10:48
    • CLM-88421 batch 79% complete – 4 high-dollar claims flaggedToday 11:40
    • CLM-88351 completed – 156 clean claims ready for downloadYesterday 16:22
    • AUTH-3379 approved – Prior auth granted for CPT 27447Yesterday 14:05
    • CLM-88328 completed – 142 claims processed, 0 rework2 days ago
    • AUTH-3362 approved – Eligibility verified for MBR-1183922 days ago
    • CLM-88291 completed – Procedure coding review closed3 days ago
    • AUTH-3355 approved – Prior authorization for total hip (27130)3 days ago
    • CLM-88274 completed – 98 claims, all clean4 days ago
    • AUTH-3348 returned – Additional clinical documentation requested4 days ago
    • CLM-88251 completed – Denial reprocessing finished5 days ago
    • AUTH-3339 approved – Eligibility check for new member group5 days ago
    • CLM-88219 completed – 210 claims processed under standard SLA6 days ago
    • AUTH-3331 approved – Prior auth for knee arthroscopy (29881)6 days ago
    • CLM-88187 completed – High-volume professional claims batch1 week ago
    • AUTH-3324 approved – Facility claim authorization cleared1 week ago
    • CLM-88152 completed – Coding review with 3 corrections applied1 week ago
    • AUTH-3317 approved – Eligibility verification completed8 days ago
    • CLM-88108 completed – 175 claims, SLA met at 3.2 hours8 days ago
    • AUTH-3309 approved – Prior authorization for CPT 453789 days ago
    • CLM-88076 completed – Clean claim batch delivered9 days ago
    • AUTH-3301 returned – Missing operative report requested10 days ago
    • CLM-88041 completed – 132 claims processed successfully10 days ago

    Performance & Client Reports

    Claims Completed (30d)
    2,841
    Auths Completed (30d)
    647
    Overall Accuracy
    99.1%
    Fee / Claim
    $150

    Volume by Process Type

    Current record status

    Payer / Client Performance

    ClientRecordsVolumeCompletedWithin SLAAvg. completion time